Great surgery all staff are fantastic, the worst thing i can say is that I don't enjoy their hold music.
Trying to get an appointment is nearly impossible, trying to get an appointment while working night shifts is impossible, There are never any appointments on their online system and having to phone in mornings to get one is highly inconvenient as I should be asleep not on phone trying to book an appointment Is hard to see the same Dr so keep getting passed around like some piece of meat, My last appointment, I got a text asking me to book an appointment, I turn up and Dr is like "How can I help you" I'm like I am not sure as ai got a couple of ongoing issues, I said that I got asked to come in. Turns out it was just to tell me I needed a blood test, I'm like surely you could have just written to me to tell me this, why did I have to wait 3 weeks for this appointment to be told this!? The Dr was a stand in Doctor and she agreed was ridiculous that I was asked to attend. The Dr was really nice and is a shame that I couldn't have her as my regular Doctor.
Every doctor I have been treated by at this clinic has been exceptional. From having babies to being unwell myself just great. Thank you.
Doctors nurses and receptionists are all very professional and helpful with smiles which is always a good greeting
The surgery is very welcoming. Appointments are generally available within the week unless you want to see a particular doctor at a particular time, then waits can be slightly longer. Reception staff are lovely and go out of their way to help. Doctors actually listen and aren't sat poised over a prescription pad with the clock ticking. Staff such as nurses and other health care professionals have all been friendly to my children and I. Health care as it should be! Would highly recommend the surgery.
The Royal Crescent Surgery is a UK Doctor based in Cheltenham, South West England. The Royal Crescent Surgery is located at 11 Royal Cres, Cheltenham GL50 3DA, UK.
Please contact with The Royal Crescent Surgery using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find The Royal Crescent Surgery opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Doctor in Cheltenham
You Might Also Consider